AutomationSTAR

EuroSTAR Software Testing Conference

Track Talk M8

Mission Impossible: Automatic Usability Testing

Kimberly Snoyl

16:45-17:30 CEST Monday 17th October

Test professionals usually focus on working functionality and automation rather than a great user experience. The reasons are twofold: UX is not a priority to the business, but also: Testers have not always learned how to test UX in a structured way. From experience and countless examples, we can conclude that working functionality only does not mean that the user understands how to use your application, and they will get frustrated in the process. To get testers to do more UX testing, I am exploring the idea to create a tool which can automate some of the 10 Usability Heuristics. Of course, not all of them can be automated, so the tool should also support testers to do manual UX testing. This idea won the EuroSTAR 2022 RisingSTAR award, and in this talk I would like to update you on the progress.

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Session Speaker

Kimberly Snoyl

UX Researcher & Senior Software Tester - Capgemini, Netherlands

Kimberly Snoyl is a UX Researcher with 7 years of experience in Software Testing. With a Masters in Human Media Interaction, she has always focussed on UX Testing in her career as a tester, and gave a Usability Testing course to her colleagues. She is leader of the UX Testing Guild at Capgemini, which aims to spread awareness amongst testers on the importance of UX Testing (e.g. Usability and Accessibility testing). She also started a chapter of Ladies that UX in Utrecht, the Netherlands which has the goal to bring the UX community in Utrecht together by providing monthly meetups where members can share their experiences.