The latest World Quality Report is here, and it continues to be the go-to source for organizations seeking to stay informed in quality engineering and software testing. It offers valuable insights into the latest trends and developments and testing practices. As digital transformation accelerates across industries, this year’s edition presents critical findings on how businesses are adapting their quality strategies to meet new challenges, especially in an era dominated by emerging technologies like generative AI (Gen AI).
A significant aspect of this year’s edition is the exploration of how Gen AI is being leveraged to revolutionize QA and testing. As organizations increasingly adopt AI-powered tools to automate testing processes and generate predictive insights, the report examines how these technologies are improving efficiency, coverage, and accuracy in testing environments. Readers can learn about the ways AI is helping companies reduce manual intervention, accelerate release cycles, and ensure higher-quality software. The report also addresses the challenges of implementing AI-driven testing, providing guidance on how to overcome barriers to adoption.
68% of organizations report investing in AI solutions, and the technology has become a critical component of the quality transformation agenda. Gen AI is introducing unprecedented efficiencies in software testing and quality assurance (QA), helping organizations streamline operations, reduce manual intervention, and improve the accuracy and coverage of testing. The ability of Gen AI to create test cases and extract test data poses to significantly reduce the workload of quality engineers and testers.
In addition to overall trends, the World Quality Report delves into sector-specific insights and provides a detailed analysis for individual industries such as automotive, retail, energy, financial services, healthcare, manufacturing, and telecommunications. Industry leaders can how their peers are navigating unique challenges within their sectors. For instance, the report highlights how the banking industry is focusing on security and compliance in QA, while the retail sector is prioritizing the customer experience in its testing efforts. By offering a granular view of quality engineering in different industries, the report provides tailored recommendations for businesses to enhance their testing capabilities.
Whether you are a quality engineer, manual tester, business analyst, or CIO, the World Quality Report 2024-2025 is an essential resource for understanding the latest innovations in quality assurance and testing. You will see both high-level trends and industry-specific insights, the report equips readers with the knowledge on quality strategies, emerging best practices, and how to navigate the complexities of current software development. Explore The World Quality Report soon and discover how you can drive your organization’s quality transformation agenda forward.
Author

Olivier Félis
Olivier is a seasoned software testing and quality assurance professional with over 20 years of experience. Currently, he is a Senior Solutions Consultant and Practice Lead for the ALM solution at OpenText. Olivier has a strong background in managing complex test environments and driving innovation in testing methodologies within an integration company. He has led numerous large-scale projects in various industries including pharmaceutical, finance, and hospitality. For the past 3 years, Olivier has been involved in exploring new technologies and innovation to improve and facilitate software reliability and performance
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